Insurance · Vehicle insurance
Infinity General Insurance
Vehicle insurance · Phnom Penh
Infinity General Insurance Plc. is one of Cambodia's leading non-life insurers, founded in 2007 and a historical direct competitor of Forte Insurance. Majority-owned by Cambodian shareholders, Infinity covers all segments of the general market: vehicle (motor, motorbike, fleet), home, travel, group and individual health, personal accident, third-party liability, marine, freight, construction, engineering, as well as a major business line (SMEs and corporate). The company is regulated by the Insurance Regulator of Cambodia (IRC) and publishes its annual solvency ratio; AM Best does not actively rate Infinity, but the company remains one of the three most capitalised non-life insurers in the country according to IRC annual reports. For expats in Cambodia, Infinity is often positioned as the "more price-competitive" option vs. Forte for motor and motorbike, particularly for imported mid-range / high-end vehicles. Distribution runs through a central headquarters in Phnom Penh, several provincial branches (Siem Reap, Sihanoukville, Battambang) and several bancassurance partnerships, including Canadia Bank and Sathapana Bank. Claims are filed by phone or in branch; vehicle settlement times are on average between 7 and 21 days. Documentation and customer service are in English and Khmer, with no French version. Like Forte, Infinity is approved to issue the vehicle insurance certificate required by the GDLT at registration.
Verified on
- Website
- https://www.infinity.com.kh
- info@infinity.com.kh
- Phone
- +855 23 999 888
- Languages
- EN KH
- Google Reviews
- 3.8 / 5 (95 reviews)
Address
No. 75-79, Norodom Boulevard, Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh 12211
៧៥-៧៩ មហាវិថីព្រះនរោត្តម សង្កាត់បឹងរាំង ខណ្ឌដូនពេញ ភ្នំពេញ
Insurance types covered
Advantages & drawbacks
Advantages
- Competitive motor rates — Often 10–20% cheaper than Forte on equivalent vehicles.
- Full multi-line cover — Motor, motorbike, home, health, travel, business, third-party liability — possible one-stop shop.
- Provincial network — Presence in Siem Reap, Sihanoukville, Battambang — useful outside Phnom Penh.
- GDLT-approved — Vehicle certificate recognised for registration.
Drawbacks
- No AM Best rating — No published independent rating, to be balanced by reading the IRC report.
- Documentation EN / KM only — No French-language support.
- Limited health caps — Like Forte, Bangkok / Singapore evacuation is under-dimensioned vs. international insurers.
Available insurances
| Product | Type | Target | Description |
|---|---|---|---|
| Motor Insurance | Vehicle insurance | Individuals and fleets | Mandatory third-party liability, comprehensive damage, theft, broken glass, driver cover. |
| Home Insurance | Home insurance | Owners and tenants | Fire, theft, water damage, home third-party liability, personal belongings. |
| Travel Insurance | Travel insurance | Inbound / outbound travellers | Medical, cancellation, baggage, Schengen-compliant. |
| Personal Accident | Personal accident | Individuals | Death / disability lump sum, accident-related medical costs. |
| Health Insurance | Health insurance | Individuals, families, employers | Hospitalisation, outpatient, group plans. |
| Commercial / Corporate Lines | Business insurance | SMEs and large accounts | Property, marine, freight, engineering, professional liability, money in transit. |
Coverage limits
| Item | Limit | Notes |
|---|---|---|
| Hospitalisation (health) | Up to USD 80,000 / year | Premium plan. |
| Medical evacuation | Up to USD 30,000 | Bangkok / Ho Chi Minh / Singapore. |
| Vehicle third-party liability (bodily) | Up to USD 50,000 | — |
| Home | Customisable based on declared value | — |
| Travel — medical costs | Up to USD 100,000 | — |
| Personal accident | Up to USD 100,000 | — |
Coverage regions
| Region | Status | Notes |
|---|---|---|
| Cambodia | Included | — |
| ASEAN | Included | Travel and evacuation. |
| Wider Asia | Optional | — |
| Worldwide | Optional | International travel plan. |
| USA / Canada | Excluded | — |
Inclusions & exclusions
| Element | Status | Notes |
|---|---|---|
| Hospitalisation and surgery | Included | — |
| Outpatient medicine | Optional | — |
| Maternity | Optional | 12-month waiting period. |
| Dental / optical | Optional | — |
| Pre-existing conditions | Excluded | — |
| Driving without a valid licence | Excluded | — |
| Extreme sports | Excluded | — |
| COVID-19 | Included | — |
Partner medical network
- Royal Phnom Penh Hospital — Phnom Penh
- Sunrise Japan Hospital — Phnom Penh
- Sen Sok International University Hospital — Phnom Penh
- Naga Clinic — Phnom Penh
- Khema International Polyclinic — Phnom Penh
- Royal Angkor International Hospital — Siem Reap
Sources (2)
Every fact in this guide comes from official documents or government sites. An access date is recorded for each source.